How exactly do you charge?


Authentise is aligned with your success. Therefore, we have tried to create a billing method that helps you grow: The more you grow, the more we get paid. This means we will always be working on features and support that will help you grow, and prevents perverse incentives that arise when you're being charged based on licenses: License pricing means we're charging you for every person in the room, which disincentivizes us to create efficiency. Billing you based on throughput means we're 100% behind your growth ambitions. 

You're charged based on your Transaction Tier level. See below how we determine your Transactions and your resulting Tier, as well as your Final Price.



We take two measurements to determine the number of Transactions. :
(a) When the order is generated we calculate total prints (geometries in order * the times each geometry is set to be printed)
(b) When the print is executed we take the same measurement (geometries in order * the times each geometry is actually printed out)

The number of Transactions is the HIGHER of either (a) or (b). If something is uploaded at one time and printed another, and the latter is higher, we associate the difference to your account. Support structures are not counted as separate geometries and are included in the cost of the initial geometry.



You are charged based on your Transaction Tier. That means, your payment depends on how many transactions you have per month. The Tier intervals are set at: 

  • 1,000
  • 2,500
  • 5,000
  • 7,500
  • 10,000
  • custom pricing is available after 10,000 Transactions per month


  • if your Transaction count is 1,623 you are in the 2,500 Tier
  • if your Transaction count is 923 you are in the 1,000 Tier. 

You have 1-month grace, which means if you exceed your Transaction limit once per annum, we will not charge you for the higher tier. From the month of the second time you exceed the limit, we will charge you the next Tier for the rest of the year, or until you exceed the next Tier again. There is no rollover.


Final Pricing

Your final bill will depend both on the number of Transactions and on the range of services you're using.

If you're using 3Diax, it will depend on the number of modules.

If you're using the MES service, it will depend on the number of extension services you're using. See which modules are included in our MES service here, and for a full list of services (incl. which count as an extension) click here. Both are subject to change. The highest Tier of all modules in use will be applied to all modules. 

All services start on the first of the month. All payments are annual, in advance.


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