Status Definitions

There are several objects in MES that need a status. They include:

  • Orders
  • Line Items (Individual Geometries of an Order)
  • Prints (Individual units of a line item)

There are several statuses corresponding to each of these. 

Status Print or Line Item Status change
New New order, nothing's been done yet
Calculating Estimates Automatically moved to this status as we calculate all the required stats, render, prices and other info about the object.
Pending Automatically moved into this status as soon as all estimates have been calculated. 
Confirmed Manually moved into this category by an engineer approving the build. Let us know if you want to skip this step.
Printing Automatically moved into this status if we detect a print starting that has the same name as the run to which this object is associated. Manual change possible in the run. 
Post Processing Usually manually updated by operator as different post-processing steps are completed.
Shipping Automatically moved into this status as soon as the first Print moves to shipping. Manual change possible.
Complete Automatically moved into this status as soon as all parts have completed the "shipping" step. Manual change possible.
Failed When we detect failure on the machine or the run or line item is set to failed, then we automatically create a new one. Therefore a print or a line item may be failed, but it will have a replica in the same order - this will continue until a part is either built successfully or cancelled. 
Cancelled A Line Item can be manually cancelled at any time. Prints can't. If you wan't to cancel those you have to reduce the quantity in an order.

These statuses also apply to Orders, with the only difference being that they can not be manually changed except for moving an order into cancelled. All other statuses are automatically switched to the next following similar rules the ones above.

Status Order Status Change
New New Order, all new Line items. You'll rarely see this status.
Calculating Estimates If even one of your line items is being processed by our system, this will update the order.
Pending Automatically moved into this status as soon as all estimates have been calculated. 
Confirmed Moved into this status as soon as all Line Items are moved to Confirmed
Processing Automatically moved into this status as soon as any Print of the order has been started.
Shipping Automatically moved into this status as soon as the first line item moves to shipping. 
Complete Automatically moved into this status as soon as all Line Items have completed the "shipping" step.
Failed Not applicable to Orders since Failed Line Items or Prints just keep replicating until either cancelled or completed.
Cancelled An Order can be changed any time.

 

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