User Administration and Roles

If you are an Admin/Manager you can add users. You can do so by clicking on your user name in the navigation bar and then on "Admin". See below:

If you use Single Sign-On (SSO) then you would likely not have to do this at all except to add other operators and managers. Contact us if you have questions about your organization.

As a manager you can add new users, determining what permissions to give them at each level. The 4 different types of users that you can add are:

Manager: Has highest level permissions and actions, and is able to add, edit, delete everything within the bureau including users.

Global User: Has permissions to add, edit, and delete everything within the bureau but cannot add more users.

Location User: Has permissions to add, edit, and delete everything within a specific location related to a bureau but cannot add users at the location he's assigned to.

Restricted User: Permissions are specifically restricted to creating and deleting orders. Restricted users can view, edit, and delete orders only if the order was created by that restricted user.


Adding a New User

If your organization is set up with Single Sign-On, then you will not need to add new users. However, you will have to change their permission if they are to be anything other than a "Restricted User" (see Changing/Deleting a User)

1. Click on the "Add New User" button.

2. Enter the name and email of the new user and click the "Create User" button when finished.

3. Find and click on the name of the new user from the user's list.

4. Select the level of permissions that you want that user to have.


Changing/Deleting a User

1. Go to 

2. Click on the name of the person you want to edit. On the right, you will see their permissions. Now you have 3 options, you can:

  • delete the user (click delete and confirm)
  • edit user details (click edit, then edit the name and/or email and save) 
  • change their permissions (unclick the current permissions box and click another. If you have more than one permission we will respect the "highest" permission).



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